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Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • 11 June 2011 at 6:07 pm #5726
    Davide Ferrari
    Participant

    Hi
    I’ve just downloaded the installer of version 1.1.0.14
    When I run it, it asks the .net framework version 3.5 and then stops the installation
    I have .net version 4.0, shouldn’t it be compatible?
    Thanks
    Davide

    12 June 2011 at 4:27 am #5727
    eadocX Support
    Participant

    Thanks for reporting this – I think we wrote the installer before there was a .net 4.0, so we’ll try to get a fix in the next beta release (v1.1.1 which is currently in development)
    In the meantime, we can only suggest using a .net 3.5 machine.
    Sorry for the inconvenience

    14 June 2011 at 5:40 am #5728
    Davide Ferrari
    Participant

    Hi
    I’ve tried to download the new version but I get an error in the download page..
    Davide

    3 September 2011 at 8:10 am #5729
    Forum User
    Participant

    Quick update on this…

    Unfortunately we have not been able to get a .net 4.0 installer working yet.
    However we are still working on it and will let you know as soon as it is resolved.

    Thanks

    20 September 2011 at 2:37 pm #5730
    eaDocX Web Support Team
    Participant

    This issue has now been fixed. Please try again using the latest version of the beta download trial. Many thanks.

    3 January 2012 at 5:58 pm #5731
    Ramya Venkataraman
    Participant

    I downloaded .net 4.0 and am not able to complete docx installation. Any idea what may be causing this or should I install 3.5 and try again? thanks.

    update: I downloaded .net 3.5 and was able to complete installation

    4 January 2012 at 10:19 am #5733
    eaDocX Web Support Team
    Participant

    Thanks Ramayav,

    Let us know how you get on with the software.

    NB 4.0 should have worked OK – eaDocX installer requires .net 3.5 or higher so installation on 4.0 is supported. It is possible that your 4.0 installation may not have been complete (e.g. machine restart still required)

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