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Home › Forums › eaDocX queries › Crash when opening a saved document › Re: Crash when opening a saved document

Home › Forums › eaDocX queries › Crash when opening a saved document › Re: Crash when opening a saved document

12 November 2012 at 1:44 pm #6304
eadocX Support
Participant

I’m still not clear if eaDocX has an error, or whether you just have a corrupted Word document. If you can’t open a document in stand-alone Word, the eaDocX has no chance.
BTW: make sure, if you have the document opened in eaDocX, you close the document properly: DON’T use the Word close: use the one in the eaDocX window, or the eaDocX menu option to close the document.

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