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Home Forums eaDocX queries Error in opening Excel Workbook Re: Error in opening Excel Workbook

Home Forums eaDocX queries Error in opening Excel Workbook Re: Error in opening Excel Workbook

#6335
Adrian Support
Participant

Hi Werner,

I’ve spent some time looking at the problem you identified and been able to reproduce the Excel bug exactly.
And yes it is due to running an English version of Excel on a computer for which the regional settings for the computer are configured for a non-English language.

As in the link I sent previously (http://support.microsoft.com/default.aspx?scid=kb;en-us;320369) this is a Microsoft Bug and looking at the solutions it looks like the quickest, based on the Microsoft support answer, is for you to install the Multilingual User Interface Pack for your version of Office.

This is the first time we have seen the error – and will be looking at it further as we want to ensure it doesn’t impact users, however the other solutions require code changes and the extent of these is unknown until we have reviewed further, and of course we then need to make the changes and do regression testing, so not a quick solution.

You may also be able to change your locale temporarily and test in English(!) – I assume this should work.

I know this is not the response you want to hear (or we want to send), however I hope it provides you with a workaround to explore eaDocX further.

BR

Adrian

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