Products

Home › Forums › eaDocX queries › Transferring Standard Licenses?

Home › Forums › eaDocX queries › Transferring Standard Licenses?

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • 12 July 2013 at 2:33 pm #6828
    Ken Norcross
    Participant

    I want to confirm that a standard license is transferable from one user to another?

    If yes (my assumption is yes), are there any complications involved in the transfer? or is it as simple as one user stops using the license and another user starts using the license?

    12 July 2013 at 3:36 pm #6829
    eaDocX Web Support Team
    Participant

    Hi Ken
    Yes, you can transfer the licence key to another person.

    However you’ll need to send a support email through to notify us who the new user is (their username/email address on eaDocX.com) and the licence key you are transferring.

    We will amend the database to make sure they are recognised as the customer instead of you.
    That is needed as the full key won’t work with the trial version of eaDocX, and only customers can download the full customer version of code from customer downloads.

    Regards

    12 July 2013 at 4:39 pm #6830
    Ken Norcross
    Participant

    Hi, thanks for the quick reply.

    Would there be any issue with a single download for the team? We prefer to do a single download, scan for viruses, security issues etc., call the single download the “official” approved install copy, and then let the team install from the single locally (and centrally) stored copy.

    There are security and procedural issues with each team member downloading individually.

    12 July 2013 at 5:16 pm #6831
    eaDocX Web Support Team
    Participant

    Hi Ken.

    You can download the eaDocX code file then scan it, define as ‘approved’ etc. as you have described.
    However you would need multiple keys to enable the code for each team member, as Standard licences are single user. These are all delivered in a single email when you buy…

    Multiple people can’t use the same standard key, so if you want one key that several people can all use then maybe a floating licence would be better.
    There’s more information about the different licence types in this FAQ article ”Standard or Floating licence?”

    Hope this helps.

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.

Compare licence prices

Choose the licence that’s right for you and your team

Prices

Download a free trial

Download eaTeamWorks today for several free for life features, plus no obligation, 30-day trials of all the products: eaDocX, ea Revision Manager, eaSheets, Model Expert and PortfolioManager. Discover for yourself why we sell the world’s best-selling Enterprise Architect extension.

Download