Black Window - eaTeamWorks

This topic has 2 replies, 2 voices, and was last updated 4 years, 1 month ago by Mike Blackwell.

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11 February 2021 at 12:15 pm #9467

Mike Blackwell
Participant

We use EA 15.2.1554 and EADOCX 5.0.2.0.

We have a problem where hovering your mouse over an option in EA and EADOCX options causes a black window to appear. Sparx say its not them , its an add-in, but disabling EADOCX still has window showing. Not all users here are seeing it.

Any ideas on what it could be ?

I have attached a screenshot.

I dont think this is an add on or EADOCX problem as I have removed EADOCX and it is still there. So will close this.

11 February 2021 at 12:19 pm #9468

eadocX Support
Participant

Very strange.
What was the last change on the machine?
I’d try un-installing eadocx, and all other addins – Sparx are famously un-interested as soon as you mention you might have an addin running.

11 February 2021 at 3:58 pm #9469
Mike Blackwell
Participant
I dont think its EADOCX, I think its EA or a PC config issue. ISSUE CLOSED

FOOTNOTE : It is EA, it didn’t like my extension screen was at 125% scale definition, I changed it to 100% and it all burst into life.
- This reply was modified 4 years, 1 month ago by Mike Blackwell. Reason: Footnote
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