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Home › Forums › eaDocX queries › Failed to validate key › Failed to validate key
As previously described this error arises due to an incompatibility between one of the Windows updates and our crypto software running eaDocX Floating Licences.
We have worked to find a resolution for this for many months, but have not been successful.
So we can offer you 2 alternatives:
Either exchange your floating licence for standard licences (4 standard for 1 floating)
Or if you want to retain a single key for your team, exchange your floating licence for an organisational (group) licence.
Please let us know which you prefer.
Detail of Organisational licences can be found online at https://store.eadocx.com/web-downloads/organisational-licence
Best regards
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