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Viewing 3 posts - 1 through 3 (of 3 total)
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  • 11 February 2021 at 12:15 pm #9467
    Mike Blackwell
    Participant

    We use EA 15.2.1554 and EADOCX 5.0.2.0.

    We have a problem where hovering your mouse over an option in EA and EADOCX options causes a black window to appear. Sparx say its not them , its an add-in, but disabling EADOCX still has window showing. Not all users here are seeing it.

    Any ideas on what it could be ?

    I have attached a screenshot.

    I dont think this is an add on or EADOCX problem as I have removed EADOCX and it is still there. So will close this.

    11 February 2021 at 12:19 pm #9468
    eadocX Support
    Participant

    Very strange.
    What was the last change on the machine?
    I’d try un-installing eadocx, and all other addins – Sparx are famously un-interested as soon as you mention you might have an addin running.

    11 February 2021 at 3:58 pm #9469
    Mike Blackwell
    Participant

    I dont think its EADOCX, I think its EA or a PC config issue. ISSUE CLOSED

    FOOTNOTE : It is EA, it didn’t like my extension screen was at 125% scale definition, I changed it to 100% and it all burst into life.

    • This reply was modified 3 years, 10 months ago by Mike Blackwell. Reason: Footnote
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