Been using the Document Management function for a while now with the multi-doc generation piece to generate 47 linked documents – normally in groups of 10 (or all at once if I’m feeling really brave) and have found it really great for the most part.
The issue I’ve been having, which has been very prevalent due to lockdown, is that something about the link to the document from within EA seems to get corrupted during the multi doc process if anything interrupts the connection whilst it is running.
My set up:
Document management linked documents are stored on a shared network drive
Diagrams with groups of 10 documents used for each run
Fairly basic templates pulling out process flows and creating a number of tables
The issue appears to happen when the multi-doc process is run and the connection to the shared drive isn’t active – whether that be because someone has forgot to join the VPN or their connection drops for whatever reason. The outcome of this is that a bunch of errors pop up and most, if not all, of the documents from the set can no longer be opened via the eaDocX document element, the version elements disappear and the actual physical document cannot be re-added to this process. We’ve had to recreate the documents from a fresh template every time this has happened.
We’re now considering removing the Document Management functionality as the overhead of recreating these documents is too large, but figured I’d post here in a last ditch attempt that I’ve missed something obvious!
.
