After installing EADocX, whenever I open a model in the cloud and right-click on an element (either on a diagram or in the browser) EA crashes. The application doesn’t crash when using a local model. I have installed:
EA Version installed: 16.1.1628
EADocX installed using: eaTeamWorks_64_bit_1.3.7.4.msi
Windows 11
.NET Framework 4.8.1
Message 1 from the Windows event log:
Application: EA.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code e0434352, exception address 00007FFB8B74FABC
Stack:
Message 2 from the Windows event log:
Faulting application name: EA.exe, version: 16.1.0.1628, time stamp: 0x651215a2
Faulting module name: KERNELBASE.dll, version: 10.0.22621.3958, time stamp: 0xfbc3a4f6
Exception code: 0xe0434352
Fault offset: 0x000000000005fabc
Faulting process id: 0x0xB40
Faulting application start time: 0x0x1DAFD24EBEF2D1D
Faulting application path: C:\Program Files\Sparx Systems\EA\EA.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 16533e0a-e04b-4a0d-97a5-711b6c1f506d
Faulting package full name:
Faulting package-relative application ID:
Any help would be appreciated.
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