Ea13 New document

[Fatin Bapira]

Im testing eaDocX with EA 13 now and seem to have a problem. When i try to create a new document, I don’t get to choose which document template to use.It’s empty, but I can create a new document, but don’t know where it gets the template from. I have added a path in application settings to where i want to get the template from. It works perfectly with Ea10.

Help please?

We are using Word 2010 and Ea 13.0.1307

[eadocX Support]

I’ve re-checked this with eaDocX 3.9.2.2 and EA V13 build 1308, and it seems to be OK.
Please note that when you upgrade EA, EA loses all the eaDocX settings (such as ‘where to find Word templates’) as well as the eaDocX product key. Sorry, but this is out of our control: Sparx just create a new user.xml file in a new directory, with an un-predictable name.
Have you upgraded Word recently? I changed from Word 2013 to 2016, and ALL my templates which I saved in AppSettings disappeared: only the ones in user/documents/Custom Office Templates stayed.

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