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Home Forums eaDocX queries Error opening document

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #7835
    Dieter Hoppek
    Participant

    After starting Quick Document I get the following error message,

    I would very pleased, if somone has a solution for this error message.

    #7836
    eadocX Support
    Participant

    I think this is an issue with the location of the default Word template. With a Quick Document, eaDocX just tries to open a new Word document, which will use the ‘normal.dotx’ template (my be a different name in other national languages).
    Please check the setting in eaDocX / Options and Settings / Application Settings / General / Word Templates / Location of Word Templates. This might be set to a non-existent location?

    #7837
    Dieter Hoppek
    Participant

    All my installations are in a english version. I have deleted the settings for the templates. Then I have got the following error after during the system create the word document.

Viewing 3 posts - 1 through 3 (of 3 total)
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