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Home › Forums › eaDocX queries › Error reading eaDocX setup file

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  • 7 October 2013 at 4:34 pm #7088
    Yves Cote
    Participant

    Hi.

    I downloaded the eaDocX setup file on my local drive, but I get an error trying to run it : “Error reading from file …eaDocX Trial 3.3.12.3.msi. Verify that the file exists and that you can access it.”

    8 October 2013 at 11:22 am #7089
    Adrian Support
    Participant

    Hi

    This looks like a problem with the file and that it didn’t download completely/correctly.

    It is essential that the file is downloaded into a directory for which you have permissions.

    I suggest you retry the download and verify that it is of the correct size – 15,163 KB.

    Let us know if you continue to have problems.

    Regards

    eaDocX support

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