Failed to Install eaDocX

This topic has 1 reply, 2 voices, and was last updated 9 years, 11 months ago by eadocX Support.

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19 December 2014 at 12:56 pm #7950

Martin
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I tried to install eaDocX 3.5.5.0 on Windows 7 where I also have EA11 installed. The installer runs through succesfully. When I start EA a welcome screen from eaDocX pop’s up. I read through the provided Information checked “do not show this again” and clicked on Close. This brought up the following error message: Screenshot01. When I click on Close withouth having the Checkbox ticked the welcome screen is closed as expected and I get the “Thankyou for evaluationg …. you have 29 days remaining” screen. However the extension is not available and when I check the manage add in-Dialog I see that it is disabled: Screenshot02. Any idea what went wrong here?

31 December 2014 at 9:47 am #7951

eadocX Support
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Have you tried simply enabling the add-in? Also, do you have Admin rights on the machine ?
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