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Viewing 4 posts - 1 through 4 (of 4 total)
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  • 13 July 2012 at 3:03 pm #6137
    Doug Blake
    Participant

    Were you aware that after upgrading EA, eaDocX forgets what licence number was entered? Surely this info should be in the registery and safe from EA upgrades? :woohoo:

    Doug

    14 July 2012 at 9:37 am #6138
    eadocX Support
    Participant

    We weren’t aware of this.
    Will put on the list of future fixes.
    Thanks

    24 July 2012 at 5:07 pm #6139
    Matt
    Participant

    Also in our installation, when running EA and eadocx over Citrix, eadocx forgets the licence key every time.

    25 July 2012 at 2:27 pm #6140
    eadocX Support
    Participant

    We don’t have access to Citrix, so can’t test in that environment.
    The key is cached in the application settings, which I guess on a ‘real’ machine ends up in the repository. Guessing again, Citrix may not honour the application settings from session to session, though eaDocX can’t be the only application which does this ? is it perhaps a Citrix setting ?

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