Transferring Standard Licenses?

[Ken Norcross]

I want to confirm that a standard license is transferable from one user to another?

If yes (my assumption is yes), are there any complications involved in the transfer? or is it as simple as one user stops using the license and another user starts using the license?

[eaDocX Web Support Team]

Hi Ken
Yes, you can transfer the licence key to another person.

However you’ll need to send a support email through to notify us who the new user is (their username/email address on eaDocX.com) and the licence key you are transferring.

We will amend the database to make sure they are recognised as the customer instead of you.
That is needed as the full key won’t work with the trial version of eaDocX, and only customers can download the full customer version of code from customer downloads.

Regards

[Ken Norcross]

Hi, thanks for the quick reply.

Would there be any issue with a single download for the team? We prefer to do a single download, scan for viruses, security issues etc., call the single download the “official” approved install copy, and then let the team install from the single locally (and centrally) stored copy.

There are security and procedural issues with each team member downloading individually.

[eaDocX Web Support Team]

Hi Ken.

You can download the eaDocX code file then scan it, define as ‘approved’ etc. as you have described.
However you would need multiple keys to enable the code for each team member, as Standard licences are single user. These are all delivered in a single email when you buy…

Multiple people can’t use the same standard key, so if you want one key that several people can all use then maybe a floating licence would be better.
There’s more information about the different licence types in this FAQ article ”Standard or Floating licence?”

Hope this helps.

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