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  • in reply to: LicenseServiceApp – Missing dependencies? #8560
    ACCWintelL3
    Participant

    Also, the LicenseServiceApp.exe only works if we manually launch it using “Run as administrator…”

    Does this imply that it’s a UAC issue rather than a dependency issue?

    in reply to: 407 proxy authentication required #8430
    ACCWintelL3
    Participant

    I thought I’d post a solution to this 407 proxy authentication problem in case any others strike this problem.

    Sparx Enterprise Architect (with eaDocX) uses the following registry settings for Internet access:

    [HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionInternet Settings]
    “MigrateProxy”=hex:00000001

    [HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionInternet SettingsConnections]
    “DefaultConnectionSettings”=hex:46000000…etc…
    “SavedLegacySettings”=hex:46000000…etc…

    These registry settings are updated by Internet Explorer proxy settings when Internet Explorer is used. The IE proxy settings are stored in [HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionInternet Settings] as plain-text values.

    In our case, Sparx EA is deployed as a published application, which means Internet Explorer is not available to the user from that application server (except if you go to Help > EA on the Web).

    To resolve this 407 problem, the required registry settings are deployed via Group Policy Preferences, using values captured after Internet Explorer created them.

    The good news is that we didn’t need to modify the .config file to get eaDocX working.

    in reply to: 407 proxy authentication required #8429
    ACCWintelL3
    Participant

    Thanks for the assistance. We’ll work with that.

    in reply to: 407 proxy authentication required #8426
    ACCWintelL3
    Participant

    Thanks for the response.

    Let’s forget the Citrix aspect. Can you please answer the following:

    * Can we prevent eaDocX addin from contacting eaDocX.com, e.g. auto update, by modifying any .config files? The users do not have permission to install updates and updates must be deployed by system admins using an installation package.

    * Is the eaDocX client key always saved in the same place or does it depend on the client key? We’ve registered the client key against a few different users and the full path to user.config always appears to be the same — C:UsersusernameAppDataRoamingSparx_Systems_Pty_LtdDefaultDomain_Path_2epjiwj3etsq5yyljkyqqi2yc4elkrkf11,_1,_0,_1113user.config

    Thanks.

    • This reply was modified 8 years, 7 months ago by ACCWintelL3. Reason: user.config filepath corrected
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