eadocX Support

[eadocX Support]

Please can you let me know the results from running using the Check Installation(see eaDocX | Help | Check installation)

[eadocX Support]

If you go the eaDocX menu and select Licence Information, you’ll be able to enter the LSA location and your floating key.

[eadocX Support]

The Trace is in an Application Setting: is it switched-off there?

[eadocX Support]

Oh Yes!
You can now:

• Make each table of a specific element & stereotype print Landscape
• Print diagrams Landscape, where they are configured in EA to be Landscape format (and you override the setting in the eaDocX document settings)
• Use different Word Table Styles for different types of element & stereotype
• Print Excel Charts and reports in Landscape pages
• Print Element Reports and Matrix reports in Landscape pages

Hopefully, that covers most cases where Portrait doesn’t look good.

[eadocX Support]

This problem seems to be connected with having versions of some the Word DLLs on your machine from different versions of Word.
Sometime this is because a machine used to have Office 2007/2010 components pre-installed, then office 2003 installed afterwards: the OS then has a mixture of 2003 and 2007 DLLs, which eaDocX can’t cope with. (or any other application which tries to inter-operate with word).
Solution MAY be to de-install any Office 2007 PIA (Primary Interop Assembly) files from your machine.
Can you say whether this is the case on your machine?

(For future posters, the Word error was 0x8002801D TYPE_E_LIBNOTREGISTERED)

• This reply was modified 11 years, 8 months ago by eadocX Support.

[eadocX Support]

All these issues are now fixed in v3.3

[eadocX Support]

Could I have some more details please:
Operating system, citrix/not citrix, languages
Where does the error occur?
Have you run the installation verification test ? Extensions | eaDocX | Help | Check installation ?

[eadocX Support]

Usual cause of this is that the items in the list are un-sorted in the EA database.
See our FAQ :https://store.eadocx.com/index.php/home3/faqs/324-my-elements-aren-t-in-the-right-order

[eadocX Support]

We’ve had a LONG think about this one…
We totally get that it would be great to allow ad-hoc SQL queries, but we’d need a whole new bit of eaDocX to define how the results should be formatted. Not impossible, but quite a bit of new user interface.
..but the whole reason we built eaDocX, (which was for us to use on our own projects and let non-EA experts create their own documents), was to keep people away from the complexities of EA. And certainly to keep them away from needing to understand the data model. We think that if a user understands the EA data model well enough to write SQL against it, they aren’t really the market we’re aiming to help,
..So, the result of all this thinking is that we MAY add this as a feature in a future version, but our real focus is in making EA more accessible to inexperienced users, by making it simpler.
Your other idea, of having different profiles for different sections, we think of in the same way: really powerful for the power user, but may make the documentation process more complicated for the average user.

Another thought, we came up in our discussion:
Not that it will solve your problem, but one trend our customers tell us about is that with eaDocX, because creating documents is easier, they create more, but smaller and simpler documents, for different audiences. Something to think about ?

[eadocX Support]

I’m looking at this at the moment, and I can’t EA to accept my SQL at the API, even the SQL in their supplied example. 🙁
Just so I understand your requirement fully, are you running SQL against the main EA tables (object, connector, package, attribute, method) as simple SQl (just attributes from one table) , or do you want to create more ad-hoc SQl, with joins etc, and columns from many tables ?
Have you explored getting the same data using just plain eaDocX ?

[eadocX Support]

Not necessary. Select a table, and pick and existing table style. Click ‘modify table’ in Word then make your changes to the style, then overwrite the style name with your new one.
Then refresh the word table styles back in eaDocX, and you’ll be able to use.

[eadocX Support]

The reason why your new Table and Paragraph styles don’t appear immediately in the drop-down options is because eaDocX caches the values: there’s a ‘Refresh’ button which gets the latest values from Word. We do this because for complicated documents, with lots of styles (record is >200!) this involves 200 calls to Word, which is REALLY slow.

As for ‘Why no spaces’, you’ve got me on that one – I don’t know either. I’ve tried all kinds of forums, and nobody even talks about it: probably not something which Word users do very often (link generated HTML to word styles). So it’s just a really annoying restriction we’re going to have to live with 🙁

The strange compound names which Word gives to new table styles is also a puzzle.
As you say, renaming one of the Word build-in Table styles to your own name just seems to add the new to the old. Very odd.
If you select the table, then look at the style, Word give us the option to ‘Modify Style’, the the renaming of the style is allowed, but it still adds the new name to the old one.

[eadocX Support]

I think there was a problem with that version, where the indexer failed when the same diagrams was in the document in two places.
I’ll check it’s fixed in 3.3

[eadocX Support]

Huh? “a document that is included in two sections”
Do you mean a document WITH two sections ?

[eadocX Support]

I need a model + doc to have a look. If it doesn’t go away, send to support@eadocx.com

[Author]

Posts