Fatin Bapira

[Fatin Bapira]

And it’s working now 🙂 🙂 No idea how, going to check with IT if they have changed anything.

[Fatin Bapira]

I can generate quick documents, but not new documents or open documents . Is it still possible that it can have something to do with security issues ?

[Fatin Bapira]

Hi!

I fixed it that time by re-installing eadocx. It worked then, but then I had other problems. And now I get the same error message like I had. You can see this post, I still haven’t fixed it. If you find a solution, please post it.

https://store.eadocx.com/forum/2-eadocx-queries/1316-open-word-document

[Fatin Bapira]

Hi,

We are still experincing the same problems. IT tested our old windows 7 computers with the new windows 10 computers and they didn’t find any differences that could have caused this problem. They asked me to give you some information to see if it could help. We need to make this work since we are planning to buy licenses to several employees.

Sparx EA : 11.1.1112.3
Word: 2010 Servicepack2
EAdocx: 3.8.4.3 trail version
Windows 10

• This reply was modified 8 years, 3 months ago by Fatin Bapira.

[Fatin Bapira]

And it shouldn’t be a problem because it’s windows 10?

[Fatin Bapira]

Can it have something to do with that I’ve downloaded the trial version several times, from the same eadocx account? But it’s a new computer, so haven’t had eadocx installed on it before.

[Fatin Bapira]

I did the repair, and still have the same problem 🙁

[Fatin Bapira]

Hi again. Yes I’m using 3.8.4.3. I got another problem now where I can’t open documents. I get error message saying : Error opening Word document. I can create Quick documents. But not open documents or create new ones.

I understand that you maybe don’t understand the error messages (since it’s in Swedish).
But one of them says that the RPC-server is unavilable. And the other one states that the library isn’t registered.

[Fatin Bapira]

But it’s like this with all the documents, even documents that worked to open before in EAdocx. I’m thinking it has something to do with the new installation. Because it worked on the old computer and not this new one. The only difference is that it’s windows 10. But using Word 2010 on both computers.

[Fatin Bapira]

Sent to the email.

[Fatin Bapira]

Fixed it! My mistake.

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