Issam KACEMI

[Issam KACEMI]

I checked with our IT. We were using a virtual not physical server. We did a test on a physical server and it works fine. So we will keep this solution unless there is a way to make it work on virtual server.
There is a point I can’t understand : It worked fine for one year on the virtual server with no problem, why does it stop working now ?

[Issam KACEMI]

I did a simple test : I generate an LSA for the same local machine where I installed EaDocx, it works for me on the local machine.
I am checking with the IT the firewall changes.
Which firewall feature could impact EaDocx LSA ? All other license managers that we have on the same server (FlexLM, RepriseLM) are working correctly.

[Issam KACEMI]

It is only some security updates :
– On local machines for .Net 4 framework and for Office. The machine are using Windows 7 Pro SP1 64 bits.
– On server for Windows Server 2003. The server is with Windows Server 2003 SP2

• This reply was modified 9 years, 8 months ago by Issam KACEMI.

[Issam KACEMI]

Thank you for your quick answer. Just some additional information :
– We didn’t do any change to EA version nor EAdocx version.
– We use already a physical license server.
– We will not be able to use fixed licenses.

• This reply was modified 9 years, 8 months ago by Issam KACEMI.

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