Yes, apparently the SysAdmin had to install it of a local (to the server) drive.
Unfortunately the client cannot see the server.
This appears to be because the install was attempted off a network drive. How bad is that.
We are now attempting to install off a local drive.
I’ll keep you posted.
Ah, yes, there might be more clues if the error message was meaningful, or there were messages in the windows event log
In answer to the questions:
That would be W2008R2, fully patched
install by user with full admin rights,
we just bought the product, so we have never run it before,
this is the very first time we have attempted to install it.
I also submitted a service request on this (but no response yet).
As noted above we are trying to install it.
thanks
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